SupportEmail
Write to us, in your own time zone
There is no queue that goes nowhere and no bot that asks you to rephrase the question. Send the details and a person answers, usually before your evening is over.
Typical reply
A couple of hours, weekends included
Tell us where you are
The country, and roughly when you are free
And what you are using
Fire Stick, MAG box, laptop, television
Looking for something you can read straight away? The help centre covers activation, time zones, devices and renewals in full.